Everyone is regularly confronted with conflicts or conflicting interests, both internally and in contacts with customers or suppliers. Conflicts absorb a lot of energy (often unnecessarily). Yet there are ways to ensure that the outcome is positive.
APeXPRO can support you through its training in handling the conflicts or conflicting interests you are confronted with. On the basis of the Thomas-Kilmann model the underlying processes of conflicts will be examined. We also look at how you can turn a particular conflict within a specific context to your advantage.
We teach you to negotiate in the most positive sense of the verb!
Are you interested in an open or customised conflict management training course? Then contact us today.